New Hanover County Health and Human Services continues to operate and provide essential services, like economic and social work assistance, but residents should call 910-798-3500 before arriving to the building to conduct as much business by phone and eliminate in-person interactions. The Health and Human Services is operating under regular business hours, which can be viewed here.
The Department of Social Services has an email address, DSSinfo@NHCgov.com, for customers to send documents, requests for applications and case inquiries for Economic Services programs including:
To report abuse or neglect, or for Social Work services, like Foster Care, Child Protective Services or Adult Protective Services, call 910-798-3420.