An overview of child services offered is listed below.

The Child Care program ensures accessible and affordable childcare, supporting the independence of families by enabling parents to secure and maintain employment and meet the basic needs of their children. Services are also provided to support parents in school, children with developmental needs, protective services , and foster care. Social Services administers State and Smart Start funding for subsidy. We have a contract with New Hanover County Smart Start to administer the Smart Start subsidy funds. Child Care Subsidy services are based on eligibility, the need for the child care, and the availability of funds. Eligibility requirements include: residency, citizenship, age of child, reason for care and income (at or below 200% of poverty).

The application must be done in person at New Hanover County DSS, located at 1650 Greenfield Street in Wilmington. Please contact our Customer Care Team @ (910) 798-3500 option #4 to learn more about our Child Care assistance program.

Smart Start of New Hanover County (SSNHC) can provide you with information on how to select quality child care. They can also put you in touch with the regional resource who can give you a list of potential child care sites that meet your specific needs. SSNHC can be reached at 815-3731 or by visiting 3534 S. College Rd., Suite F, Wilmington, NC 28412

Social Workers receive and investigate reports of abuse, neglect or dependency of children.

Learn more here. 

Social workers are available to license and train registered foster parents, and then provide supportive services. Learn more here.

Social Services: 1650 Greenfield Street • Wilmington, NC 28401 • Phone 910-798-3500 • Fax 910-798-7824
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