An overview of family services offered is listed below.
Social workers are available to help people locate resources for rent, utilities and food as well as deal with other types of financial crises.
Food and Nutrition Services (FNS) is a federal food assistance program designed to help eligible low-income households buy the food they need for nutritional meals.
To apply there are several ways this can be done. You can come into our office located at 1650 Greenfield Street or apply on line at https://epass.nc.gov. An interview will need to be completed by a caseworker but can be completed over the phone if you are unable to come into the office.
For more information contact Amber Garner at (910) 798-3718.
The following verifications may be needed to complete your application.
|130% Maximum Gross Income Limit||200% Maximum Gross Income Limit||Maximum Benefit Allotment|
Medicaid is a health insurance for adults and families whose income makes it difficult to pay for health care. It is a federally funded program governed by federal and state laws.
Eligibility for Medicaid is based on various income guidelines.
To receive Medicaid you must:
To apply there are several ways this can be done. You can come into our office located at 1650 Greenfield Street or apply on line at https://epass.nc.gov. Applications may be requested to be mailed – face to face interviews are not required.
Information that may be requested to complete an application :
Hours of operations:
Monday, Tuesday, Thursday, Friday – 8 AM-5PM and 8 AM – 6PM on Wednesdays
For more information contact Lori Harvey at (910) 798-3747.
NOTICE: Hawkins v. Cohen (5:17-CV-581 E.D.N.C.) is a federal lawsuit filed in 2017 on behalf of Medicaid beneficiaries in North Carolina. The U.S. District Court for the Eastern District of N.C. has ordered the N.C. Department of Health and Human Services and all 100 county departments of social services to stop terminations or reductions of Medicaid benefits until eligibility under all Medicaid categories has been considered and proper notice of the termination has been sent. Read the notice here.
Work First provides time-limited financial assistance to poor families, while emphasizing personal responsibility and employment.
For more information contact Kenda Rodenberg at (910) 798-3747.
To see a copy of the 2010-2011 New Hanover County Work First Plan click on the link below for Year 2011. Work First is North Carolina’s welfare reform program and the plan is required from each county to explain strategies for providing employment services and temporary financial assistance through the Temporary Assistance for Needy Families Program (TANF).
Any comments about the plan should be sent in writing to:
Michelle Winstead, Director
New Hanover County Department of Social Services
1650 Greenfield Street
PO Drawer 1559
Wilmington, NC 28401
(910) 798-3627 FAX
Employment Services provides applicants/recipients of the Work First program assistance in developing plans and supportive services that will aid the families in becoming economically self-sufficient.
For more information contact Barbette Colvin at (910) 798-3780